BISON MACHINERY

SERVICE & SUPPORT

We’re proud that our customers rate our service and support amongst the highest in the industry.  From initial enquiry through to installation and after sales support, we are regularly awarded 10 out of 10 for customer experience.

OUR WARRANTY

At Bison we are committed to providing the highest quality equipment, solutions and support to our customers. We know that maximising productivity and minimising downtime is critical to their operations.  

Our Comprehensive Parts and Labour Warranty, provides buyers with additional reassurance that with a Bison machine, they have the quality, reliability, durability and an after-service to match their expectations. In additon to our standard warranty we also offer service plans and extended warranties for even more peace of mind.

CONTACT US TO FIND OUT MORE

OUR WARRANTY

DELIVERY SERVICE

We offer a range of delivery services to cater for different customer needs. All our machinery is carefully handled by dedicated transport ensuring it arrives safely. Different modes of transport cater for forklift offload or crane offload by the customer, while we also offer a delivery, offload and position service using our vastly experienced team of specialist machinery movers.

Once a machinery order has been placed with Bison, we keep customers updated on expected delivery dates and commissioning timescales so that work schedules can be planned accordingly. For more information get in touch with our operations team on 01785 214242.

DELIVERY SERVICE

COMMISSIONING
AND TRAINING

For more complex machines, our comprehensive pre-delivery tests and checks ensure they are fully operational before our team of expert engineers carry out a full commissioning service onsite.

As we know customers want to benefit from their investment in their new machinery from day one, we offer onsite user training for machinery operators where required. Contact Us for more information.

COMMISSIONING <br>AND TRAINING

SPARES & SERVICING

If a Bison purchased machine needs repairing, we can supply the available parts and spares, supported by our expert team of engineers who carry out the repairs to manufacturer standards.

To BOOK A REPAIR or ORDER A PART contact our service team on service@bisonmachinery.co.uk or call 01785 214242.

SPARES & SERVICING

SERVICE CONTRACTS

We know how important it is for machines to be fully operational, day in and day out. With our range of annual service contracts, customers have the reassurance that their machines will be kept running efficiently and potential wear and tear issues identified before they become a problem.

To find out more about our range of after sales and service plans EMAIL OUR SERVICE TEAM or call 01785 214242

VIEW SERVICE PLANS

SERVICE CONTRACTS